Collaboration Technology Technician

The Collaboration Technology Technician is responsible for providing courteous and timely audio visual and video production services to St. Jude Children's Research Hospital. Job Responsibilities: Create, update, and close support tickets; ensure timely response and resolution. Act as the first responder for A/V issues, including operating systems, projection, audio, and software configurations. Troubleshoot and resolve most issues independently, escalating unresolved cases with thorough docume…